Clarus Control Error code and text.

Error Code	Description	Clarus Control                   Error code and text. Possible cause / Suggested course of action
1	NO WATER	Machine is indicating to long filling time for programmed water level. 1. Check Water inlets and filters. 2. Check function of drain valve.
2	DOOR OPEN	Machine is indicating an open door during wash.
3	DOOR UNLOCKED	Machine is indicating an unlocked door during wash.
4	NTC LOW TEMP	The NTC sensor indicates to low temperature in the drum or a short in the temperature circuit. If temporarily: 1. Check temperature of incoming water and try to start the machine again.
5	NTC HIGH TEMP	The NTC sensor indicates to high temperature in the drum or an open temperature circuit. If temporarily: 1. Check actual temperature in the program. Change the wash formula if needed.
6	WATER IN DRUM	Machine indicates water in drum at program start. 1. Check function of drain valve. 2. Check water inlet valves.
7	MACHINE OVERFILLED	Machine indicates to high water level during program execution. Error could appear if an incorrectly level is set, level is filled manually or a water valve does not close. It could also appear during cool down if the temperature of the inlet water is high and could not cool the water temperature in drum fast enough. 1. Check actual water level. 2. Check that water inlet is operating properly. 3. Check programmed water level.
8	NO HEATING	Machine is set up as a heated machine but temperature does not reach the set value within the time-out (realistic time). 1. Check fuses to heating/steam/gas. 2. Check function of drain valve. No water should leak out, causing the machine to refill cold water.
9	ERROR 9 - NOT IN USE	ERROR 9 - NOT IN USE
10	NOT DRAINED	Machine indicates to long draining time. 1. Check drain outlet. 2. Check function of drain valve.
11	UNBALANCE S ENSOR FAULT	Unbalance sensor is activated incorrectly. 1. Restart the machine once for a new attempt. 2. Contact authorized service.
12	PROGRAM ERROR	Machine has detected an error in the basic software. A new download of software is required to get the machine to operate.
13	NO MOTOR COMM	No communication with motor control unit. 1) Check that motor control unit is powered up (Green led inside Motor control unit is ON). Measure incoming voltage to motor control unit. 2) Check communication cables between timer and motor control unit.
14	LEVEL CALIBRATION	Level sensor is incorrectly calibrated. The machine can operate but water level will be incorrectly
15	EMERGENCY STOP	Emergency stop is activated on the machine. 1. Reset the Emergency stop on the machine. 2. Restart the machine.
16	WEIGHT FROM SCALE	The Internal Measuring System is not tarred or might be overloaded. Same error will also occur if weight increases or decreases the limit values when machine is started. 1. Reset Scale to zero. 2. Reset Tare to zero. 3. Calibrate Scale.
17	DOOR LOCK	Machine has detected that the door is locked but opened. 1. Contact authorized service.
18	START NOT ALLOWED	Machine does not have permission to start. This function is controlled by the network computer. If temporarily: 1. Reselect the program and start again.
19	MIS COMMUNICATION	Communication between machine and network computer has been interrupted. Machine can operate but statistics could be affected and data could be lost.
20	INTERLOCK STATUS	Interlock signal to motor control unit is missing. 1. Open/Close door and try to start the machine again.
21	IO   COMMUNICATION	Communication with I/O boards is missing or there is a Mismatch between the number of I/O boards in the machine and timer software. Normally the error is caused by the fact that the timer software is configured to a larger number of I/O boards than is assembled in the machine. A new download of software or a reconfiguration of the machine is required to get the machine to operate. 1) Use CST to check how many I/O board are configured in timer software (Identify machine). Also check LED status on I/O boards: - If I/O board is up communicating correctly with CPU board, the RED LED on the I/O board is typically flashing once a second (1Hz). - If there is no communication with CPU, the RED LED is flashing 2 times every second (2Hz). - Green LED should light (constant) in both cases.
22	LOW OIL LEVEL	Machine indicates low level of oil in the lubrication tank for the sealing or the hydraulic clutch. Refer to manual for more details. 1. Refill oil in the lubrication tank.
23	PHASE	ERROR 23 - NOT IN USE
24	PRESS. SENSOR TILT	Both pressure sensors for tilted machine (back and forward) are activated at the same time.
25	PRESS.SENS. TIMEOUT	Time out for tilt pressure sensor. Error is activated if tilt button is activated but machine does not indicate a signal from the tilt pressure sensor within a realistic time out. 1. Check air pressure to the machine.
26	DOOR SWITCH TILT	Door is not in locked position when machine is tilted. 1. Close door/Open door/Block door. Try again. 2. Contact authorized service.
27	AUTOMATIC LEVEL CALIBRATION	The offset value for automatic level calibration in the timer is out of limits. Timer can not calibrate this high value. 1. Check for water in drum. If necessary - empty drum.
28	ERROR 28 - NOT IN USE	ERROR 28 - NOT IN USE
29	COMMUNICATION TO SCALE	Communication Error between Internal Measuring System and timer.
30	ERROR 30 - NOT IN USE	ERROR 30 - NOT IN USE
31	HEAT SINK TO HOT	Heat sink on motor frequency controller is to hot. 1. Switch off the main power to machine for 30 minutes. Restart the machine.
32	MOTOR TO HOT	Motor frequency controller indicates that the motor is to hot. 1. Switch off the main power to machine for 30 minutes. Restart the machine.
33	NO INTERLOCK	Motor frequency controller have order to drive but interlock is missing.
34	SERIAL COMMUNICATION ERROR	Motor Frequency Controller is indicating an error in the serial communication with the electronic timer.
35	MOTOR SHORTED	Motor Frequency Controller indicates a short circuit in the motor or in an output transistor of the FC. 1. Measure motor windings with a Voltage Meter 2. Check and measure harnesses. Especially check the shield around the harness.
36	INTERLOCK HARDWARE	Motor Frequency Controller indicates an error in the internal FC-hardware.
37	LOW DC VOLTAGE	Low DC voltage in motor Frequency Controller. 1. Switch off the main-power for 2 minutes.     Restart the machine.
38	HIGH DC VOLTAGE	High DC voltage in motor Frequency Controller. 1. Switch off the main-power for 2 minutes.     Restart the machine.
39	RIPPEL ON DC-BUS	Ripple on DC-bus voltage in motor Frequency Controller. 1. Switch off the main-power for 2 minutes.     Restart the machine.
40	LINE INTERRUPT	Line Interrupt to motor Frequency Controller. 1. Switch off the main-power for 2 minutes.     Restart the machine.
41	CLIXON CIRCUITS	Motor Frequency Controller has detected an error in clixon circuits for the motor. 1. Switch off the main-power for 2 minutes.     Restart the machine.
42	ERROR 42 - NOT IN USE	ERROR 42 - NOT IN USE
43	UNBALANCE SWITCH ON	RDC board (Relay drive control board) is indicating an error in the unbalance switch circuit. Circuit is permanently closed.
44	TO HIGH WASH SPEED	RDC board (Relay drive control board) is indicating a higher wash speed than is allowed (programmed).
45	TACHO ERROR	Motor Frequency Controller (or RDC board - Relay drive control board) is indicating an error in the tachometer signal. No tachometer pulses is received when expected. 1) Check that motor is actually running. 2) Check tachometer function. 3) Check wires between tachometer and motor control unit.