Error Description & code
012 - Program failure. 013 - No motor comm. 014 - Level adjust. 015 - Emergency stop. 017 - Door lock. 018 - Start not allowed. 019 - Master comm. 020 - I/O MCU Interlock. 021 - I/O Communication. 022 - Oil. 023 - No I/O addressed. 024 - Checksum from DLCU. 027 - Level offset. 028 - CPU/DLCU low level. 031 - Heat sink too hot. 032 - Motor too hot. 033 - No interlock. 035 Motor short circuit 036 - Interlock hardware. 037 - Low DC voltage. 038 - High DC voltage. 043 - Unb. switch RDC/MCU on. 044 - Speed too high. 045 Motor not follow. 051 - Checksum from CPU. 052 - Charge circuit. 053 - CPU/DLCU high levels. 054 - Tacho, no set signal. 056 - Set speed door open. 058 - Set signal no tacho. 060 - Actuator circuit. 062 - Water, door unlocked.
Compass Control.
Fault code 01, NO WATER
This fault code is generated by the programming CPU card.
When filling with water, the level specified by the wash program must be
attained within a certain time. This time is normally set to 10 minutes but
can vary depending on the type of machine and the software. If the filling
time exceeds the maximum allowed filling time, fault code 01 will be displayed.
Long filling times can be caused by a blocked filler valve, defective filler
valve, a break in the cable between the filler valve control board, defective
valve control board, leaking level system, etc.
Fault code 02, DOOR OPEN
This fault code is generated by the programming CPU card. The fault codecan only arise during an on-going wash program.
This fault code will be displayed if the input for closed door signals that the
door has been opened during an on-going wash program.
This can be caused by a bad or defective door lock, loose cable to door
lock, problem with door lock edge connection.
Fault code 03, DOOR LOCK FAIL
This fault code is generated by the programming CPU card. The fault code
can arise at program start. If the door lock doesn't lock within a certain
time after program start, this fault code will be shown.
This fault code will also be displayed if the door lock for closed door signals
that the door has been unlocked during an on-going wash program.
This can be caused by a bad or defective door lock, loose cable to door
lock, problem with door lock edge connection.
Fault code 04, NTC LOW TEMP
This fault code is generated by the programming CPU card. This fault code
is displayed if the temperature around the NTC sensor is below approx.
-9 degrees C. A low temperature means the resistance in the sensor is too high, above
approx. 23.7 kohm. This can be because the machine has been standing
outdoors, an open circuit in the sensor, a break in the cable to the sensor, etc.
The resistance should be as shown in the table below:
Approximate values of a fault free temperature sensor
T (°C) R (ohm)
19 - 6100
20 - 5850
21 - 5600
22 - 5350
23 - 5100
Fault code 05, NTC HIGH TEMP
This fault code is generated by the programming CPU card. This fault code
is displayed if the temperature around the NTC sensor exceeds +98 degrees
C. A high temperature means the resistance in the sensor is too low, lower
than approx. 350 ohm. This can be caused by a short circuit in the sensor,
break in the cable to the sensor, etc.
Fault code 06, WATER IN MACHINE
This fault code is generated by the programming CPU board. This fault
code may appear only in the case of rapid advance to the end of the
program. The fault code will appear if the level system has not indicated
“empty drum” within a certain time (approx. 3 min). This time may vary
depending on the size of the machine.
Action:
• Check drain for dirt.
• Blow through the level hose and check that it is not blocked and does
not contain any water.
• Check in the service program that the level control is working correctly.
• Adding too much detergent
Fault code 07, DRUM OVERFILLED
This fault code is generated by the programming CPU board. The fault
code arises if the drum has been filled with water above a predetermined
level during an on-going wash program. It can be caused by a blocked
level hose, drops of water in the level tube, defective filler valve, defective
electronic filler control, etc.
Action:
• Blow through the level hose and check that it is not blocked and does not.
• Check in the service program that the level control is working correctly.
• Check using the service program that all the water valves are working
correctly.
Fault code 08, NO HEATING
This fault code is generated by the programming CPU board. The fault
code means that the temperature is rising too slowly when heating is
active. The limit for this fault code is normally set to a water temperature
increase of approx. 3°C per 10 minutes but can vary depending on the
type of machine and the software.
The fault code can be caused by a defective heater element, a break in the
power supply to the heater element, defective heater contactor, etc.
Fault code 09, KLIXON
This fault code is generated by the programming CPU board. The fault
code means that the temperature in the motor has been so high that the
klixon breaker in the motor has been triggered. It can be caused by overloading
the motor due to an overloaded drum, low rpm for long periods,
defective klixon breaker in motor, short in cable between motor and CPU
board, etc.
Fault code 09, DRUM OVERFILLED
(only in coin operated machines)
This fault code is generated by the programming CPU card. The fault code
is caused by the mechanical level control in the machine, by safety reason
a doubled level system. The fault code arises if the drum has been filled
with water above a level that normaly should have generated fault code 07.
It can be caused by a blocked level hose, drops of water in the level tube,
defective filler valve, defective electronic filler control, etc.
Fault code 10, DRUM NOT DRAINED
This fault code is generated by the programming CPU card. The fault code
arises if the water in the drum is not below a predetermined level when a
drain period has been completed in the wash program. It can be caused
by a blocked drain, blocked level hose, a water drop in the level hose, defective
level control, restricted drain lines to the machine, too many machines
emptying simultaneously into drain pipes that are too narrow, etc.
Action:
• First check the drain installation and that the waste water can flow freely
out from the machine without any restrictions.
• Check the drain valve in the machine with regard to dirt.
• Blow through the level hose and check that it is not blocked and does
not contain any water.
• Check in the service program that the level control is working correctly.This fault code is generated by the programming CPU board. The fault
code means that the mechanical imbalance breaker is already active when
the wash program starts. It can be caused by a defective imbalance breaker,
mechanical problem making the imbalance breaker always active,
short in the edge connection or cables, etc.
Fault code 12, PROGRAM FAILURED
This fault code is generated by the programming CPU board. This fault
code means that one of the CPU board memories can be defective.
Action:
• Try reloading the software into the machine memory. If this does not help, the CPU board will have to be replaced.
Fault code 14, LEVEL ADJUST
This fault code is generated by the programming CPU board. The fault
code arises if the circuit board’s internal level system has not been calibrated
by the manufacturer.
Fault code 15, EMERGENCY STOP
This fault code is generated by the programming CPU board. The fault
code arises if the emergency stop switch has been activated on the machine.
The cause can be inadvertent activation of the emergency stop, defective
emergency stop switch, incorrect or shorted cable, etc.
Fault code 17, DOOR LOCK
This fault code is generated by the programming CPU card. The fault code
arises if the door lock is locked at the start of the wash program, i.e. that
the door is locked although the CPU board has not requested locking. This
fault code will be shown if one try to start a program when the DLCU has
given a fault code.
Fault code 18, START NOT ALLOWED
The machine’s program unit has been disabled by a superior monitoring system.
Actions
• Get in touch with the supplier of the monitoring system for possible
causes of the monitoring system disabling operation of the wash machine.
Fault code 19, MASTER COMM.
Communication with superior system has been broken. The cause can be
a fault in the network connections, damaged cable, defective monitoringsystem, etc.
Action:
• Firstly, contact the supplier of the monitoring system for possible causes
of the monitoring system not communicating.
Fault code 20, I/O MCU INTERLOCK
This fault code is generated by the programming CPU board. The program
controller has read from the motor control or I/O board that the interlock isnot active. The reason for interlock failure can be a problem with the hatch
lock, damaged motor supply cables or the I/O board with interlock voltage
etc. The most probable fault source is the I/O board.
Fault code 21, I/O COMMUNICATION
This fault code is generated by the programming CPU board. The program
unit cannot communicate any longer with one or more I/O boardsin the machine that it has communicated with before. The cause can be a problem with the machine’s internal communication cables or that one or more I/O boards have lost their address.
Action:
• (Requires password) Check the machine’s internal communication
cables. Readdress all the I/O boards in the system using the service
program if the cables are not at fault.
Note.
If only one I/O-card in mascine, press the service button on the I/O cardabout 10 seconds or untill the LED goes out. Now I/O.card 1 will be
addressed as No. 1
Fault code 22, OIL
This fault code is generated by the programming CPU board. The fault
code indicates low oil level in the oil reservoir for the oil lubrication. It canbe caused by a lack of oil, defective sensor, shorted cable, etc.
Action:
• Fill with oil first. If this does not help, check sensor and cables.
Fault code 23, NO I/O ADDRESSED
The fault code means that there is no I/O board addressed in the system
at all.Action:
• (Requires password) Readdress the existing I/O board from the service menu.
Fault code 24, CHECKSUM FROM DLCU
This fault code is generated by the programming CPU board. The program
unit has detected a fault in the internal communication in the DLCU-processor.
Action:
• Replace the CPU board.
Fault code 27, LEVEL OFFSET
This fault code is generated by the programming CPU board. The fault
code arises if the level system indicates a level at the start of the washprogram (when the drum should be empty) that exceeds what the program
unit can compensate for automatically. This can be caused by blocked
drain, blocked level hose, a drop of water in the level hose, leaking level
system, defective level control, etc.
Action:
• Check drain for dirt.
• Blow through the level hose and check that it is not blocked and does
not contain any water.
• Check in the service program that the level control is working correctly.
Fault code 28, CPU/DLCU LOW LEVELS
The DLCU contains a mechanical level monitor which ensures that there
is no water in the machine when the lock opens. To ensure that the levelmonitor functions correctly, the mechanical level monitor is compared with
a nominal value generated by the CPU, which is compared with the electronic
level check. When the water level exceeds the nominal value, a check is made to
ensure that the mechanical level monitor is switched on, and if so, a fault
code is generated.
Reason:
• The level controller can be damaged:
• Cross talk in the level controller electrical system.• Leakage in the level controller’s air hoses.
• Incorrect nominal value, possibly caused by a fault in the electronic
level controller.
Action:
• Check the level controller function. (Switch-on level = 40 mm, switch-off
level = 15 mm Wg)• Check the cables and their connections. The voltage across the level
controller should be 0 V when the water level is < 15 mm Wg and 5 V
when water level is > 40 mm Wg.
• Check that the level hoses are not blocked. Blow clean all the hoses in the system.
Fault code 31, HEAT SINK TOO HOT
This fault code is generated by the motor control. There is a temperature
sensor (NTC) mounted on the motor control cooling flange next to the powertransistors in the output stage. If the temperature of the cooling flange
gets too high (> 90°C) the fault code will be set to protect the transistors.
The cause of high cooling flange temperature can be e.g. a stiff drum in
combination with intensive use and high ambient temperature. There may
also be a fault in the motor (sticking bearings or short circuit in windings,
which impairs the efficiency of the motor). There may also be a fault in the
motor control temperature measuring circuits.
Actions:
• Make sure the drum turns easily.
• Check the value on the fault code counter for fault code 31.• Check the last 8 motor control fault codes.
• Start a 90°C normal program with load on continuous operation and
measure the temperature of the motor and motor control.
• Replace the defective part.
Fault code 32, MOTOR TOO HOT
This fault code is generated by the motor control. Each time the motor is
started from stationary, the motor control will first measure the resistancebetween two phases in the motor. The motor control processor governs
the output transistors so that a determined DC current flows between two
phases in the motor winding. The actuation of the transistors is a measure
of the voltage applied to the winding and the resistance can be calculated
using the current and voltage values. The resistance can then be
converted to a temperature since the winding resistance at 20°C and the
temperature coefficient are known. If the average value of the four latest
temperature readings is higher than the maximum motor temperature (e.g.
130°C), the ”Motor too hot” fault code will be activated.
The cause of high motor temperature can be a stiff drum, possibly in combination
with intensive use and high ambient temperature. There may also
be a fault in the motor (sticking bearings or short circuit in windings, which
impairs the efficiency of the motor). There could also be a contact fault in
the connectors between the motor control and the motor or a fault in the
motor cable. A fault in motor control temperature measurement circuits
can also occur.
Actions:
• Make sure the drum turns easily.
• Check the value on the fault code counter for fault code 32.• Check the last 8 motor control fault codes.
• Measure the three phases to the phase resistors on the motor control
motor connector (disconnect motor control and take the reading in the
cable connector) to make sure they are the same.
• Start a 90°C normal program with load on continuous operation and
measure the temperature of the motor and motor control.
• Replace the defective part.| 033 | NO INTERLOCK | Motor
Control Unit have order to drive but interlock signal is missing. Interlock signal ( 230V between X302:1 and 2 ) should be present when door is locked. 1) Check reason for interlock signal is missing. |
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| 034 | NO COMMUNICATION | Motor Control Unit is
indicating an error in the serial communication with the electronic timer. 1. Check communication cable continuity. If permanent: 2.Contact authorized service. |
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| 035 | MOTOR SHORT CIRCIUT | Motor Control Unit indicates a
short circuit in the motor windings or output transistors of the FC. 1) Measure motor windings with a Motor Tester 2) Check and measure harnesses. Especially check the shield around the harness. |
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| 036 | INTERLOCK HARDWARE | Motor
Control Unit indicates an internal hardware error. 1) Replace Motor Control Unit. |
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| 037 | LOW DC VOLTAGE | Low
DC voltage in Motor Control Unit. 1) Check incoming AC voltage supply. |
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| 038 | HIGH DC VOLTAGE | High
DC voltage in Motor Control Unit. 1) Switch the main power off. Check incoming AC voltage supply. |
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| 039 | NOT USED | NOT USED | ||||
| 040 | NOT USED | NOT USED | ||||
| 041 | NOT USED | NOT USED | ||||
| 042 | NO PARAMET. SET IN MCU | This
error code is generated by the MCU. The MCU contains several different parameter sets for different motors. During power up the timer checks that the correct parameter set digit is written into the MCU. If not, the timer will write down the parameter set digit defined in fixed configuration. If the MCU discovers that no parameter set value is written down into the MCU, the error code will be shown. Possible causes: This can be caused by wrong software in CPU or wrong MCU for the current machine. Recommended actions: Make sure correct machine software and correct MCU are used. |
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| 043 | UNB.SWITCH RDC/MCU ON | Error in the unbalance switch circuit. Circuit is permanently closed. | ||||
| 044 | SPEED TOO HIGH | Motor Control Unit is indicating a higher wash speed than is allowed (programmed). | ||||
| 045 | MOTOR NOT FOLLOW | Motor
Control Unit is indicating no tachometer signal when motor is suppoesd to
run. 1) Check that motor is actually running. 2) Check tachometer function. 3) Check wires between tachometer and motor control unit. |
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| 046 | NOT USED | NOT USED | ||||
| 047 | NOT USED | NOT USED | ||||
| 048 | NOT USED | NOT USED | ||||
| 049 | NOT USED | NOT USED | ||||
| 050 | NOT USED | NOT USED | ||||
| 051 | CHECKSUM FROM CPU | Internal communication error in CPU board. 1) Switch the main power off for 2 min. Restart the machine. 2) If problem persists, check for electromagnetic interference from surrounding equipment. |
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| 052 | CHARGE CIRCUIT | Internal error in CPU board. 1) Switch the main power off for 2 min. Restart the machine. 2) If problem persists, replace CPU. |
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| 053 | CPU/DLCU HIGH LEVELS | Mismatch between electronic level sensor and mechanical level
switch. If mechanical level sensor indicates water in drum ( open ), when electronic level sensor indicates < 15 mm ( 20 SCU ), at program start or program end, the error code occurs. 1) Check the function of mechanical level switch. 2) Check readings of electronic level sensor in service mode. |
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| 054 | TACHO, NO SET SIGNAL | Tachometer signal present at program end when no RPM is set. 1) Check there is no voltage from tachometer output when motor is not running. 2) Switch the main power off for 2 min. Restart the machine. 3) If problem persists, replace CPU. |
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| 055 | NOT USED | NOT USED | ||||
| 056 | SET SPEED DOOR OPEN | RPM
is set at program start before door has been locked. 1) Switch the main power off for 2 min. Restart the machine. 2) If problem persists, replace CPU. |
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| 057 | NOT USED | NOT USED | ||||
| 058 | SET SIGNAL, NO TACHO | No
tachometer signal present when RPM is set. 1) Check there is voltage from tachometer output when motor is running. 2) Switch the main power off for 2 min. Restart the machine. 3) If problem persists, replace CPU. |
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| 059 | NOT USED | NOT USED | ||||
| 060 | AKTUATOR CIRCUIT | No
door lock solenoid detected. 1) Check resistance in door lock solenoid circuit between X96:1 and 2. Correct reading is approx. 6 kΩ 2) If problem persists, replace CPU. |
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| 061 | NOT USED | NOT USED | ||||
| 062 | NOT USED | NOT USED | ||||
| 063 | NOT USED | NOT USED | ||||
| 064 | NOT USED | NOT USED | ||||
| 065 | NOT USED | NOT USED | ||||
| 070 | ||||||
| 071 | NOT IN USE | Not in use. | ||||
| 072 | NOT IN USE | Not in use. | ||||
| 073 | SHORT
TEMP INPUT SENSOR / INLET AIR SENSOR SHORTED |
The inlet air sensor or the wiring to the sensor has short-circuited. | ||||
| 074 | SHORT TEMP OUTP. SENSOR / OUTLET AIR SENSOR SHORTED | The outlet air sensor or the wiring to the sensor has short-circuited. | ||||
| 075 | FAN MOTOR TOO HOT/ BLOWER MOTOR OVERHEATED | Overheating protection for blower motor (1) has opened. Could be
caused by the thermal protection switch that has opened or that the harness
between the board and the switch has been injured. 1. If the motor is very warm, check that the vent holes in the motor are not covered. 2. Wait until the motor is cold and restart it. |
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| 076 | DRUM MOTOR TOO HOT/ DRUM MOTOR OVERHEATED | The
thermal protection switch or the harness between the board and the switch has opened. 1. If the motor is very warm, check that the vent holes in the motor are not covered 2. Wait until the motor is cold and restart it. |
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| 077 | EXTERNAL ERROR | External equipment connected the dryer has caused error on P13. 1. Correct the error. |
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| 078 | MACHINE OVERHEATED / OVERHEATING THERMOSTAT | One of the air protection thermostats for either inlet or outlet air has opened due to overheating. | ||||
| 079 | FILTER LID OPEN / LINT DRAWER |
The
dryer is started with the lint drawer open or the dryer has been operating for
more than 40 hours without the lint drawer being emptied. 1. Close the lint drawer if it is open. 2. Clean the filter. |
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| 080 | INCORRECT PROGRAMMING / PROGRAMMING ERRROR (SETTINGS) | The
programming set-up is inconsistent . 1. Restore factory settings by entering the Selecta programming mode and setting parameter 4.06 to "1". Exit and operate the dryer. If E10 reappears the main circuit board needs to be replaced. |
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| 081 | DRYING ERROR RMC PROGRAM | The
RMC system has not registered that the clothes are dry within the maximum
allowable time. 1. Check that the dryer is giving off enough heat. 2. Check that the dryer is not overloaded. |
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| 082 | DRYING ERROR AUTOSTOP PROGRAM | The
Auto stop system has not registered that the clothes are dry within the maximum
allowable time. 1. Check that a fuse has not blown if the dryer is cold. 2. Check that the dryer is not overloaded. 3. Check the setting for Auto stop, max. drying time. |
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| 083 | DRYING ERROR TIME PROGRAM | The
requested drying time is longer than the maximum allowable time. 1. Enter the Selecta programming mode and check the payment system set-up (max. 90 min) (parameter 6 03). 2. Check that other time settings are no higher than this (parameter 7 37 to 7 45). |
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| 084 | GAS
ERROR / NO GAS FLAME DETECTED |
A
flame was not detected on gas heated dryers. 1. If the gas supply/nozzle pressure is not okay, contact the gas supplier or change the gas bottle. 2. Reset the system by pressing the gas reset button on the User module (the dryer must be operating on a program with heat). |
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| 085 | NO
VACUUM DETECTED/ VACUUM SWITCH OPEN |
Vacuum switch does not close within 5 seconds after the blower has
started. 1. Check that the blower motor rotates in correct direction. 2. Check that the air flow is not obstructed. |
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| 086 | SHORT
IN VACUUM SENSOR / VACUUM SWITCH CLOSED |
Vacuum switch is already closed when an attempt to start the dryer is
made. It should be open. 1. Check that an external blower which can create vacuum in the dryer has not been connected. |
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| 087 | OPEN
CIRCUIT INPUT SENSOR/ INLET AIR SENSOR |
The
inlet NTC sensor is disconnected or
indicates less than 30°C (86°F) after 2. min. of drying. 1. Electric heated dryers only: Check that the heating has been sufficient. |
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| 088 | OPEN
CIRCUIT OUTPUT SENSOR / OUTLET SENSOR DISCONNECTED |
The
outlet thermistor or wiring to the thermistor is open. 1. Measure the resistance on the NTC sensor between P18-5 and P18-6 on PCB. Is the resistance between 4kΩ and 6kΩ at 20°C (68°F)? |
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| 089 | NOT IN USE | Not in use. | ||||
| 090 | OUT OF OPERATION | Out of operation. | ||||
| 091 | NO MIS COMMUNICATION | Communication between machine and network computer has been interrupted. Machine can operate but statistics could be affected and data could be lost. | ||||
| 092 | NO CBT COMMUNICATION | The PC does not poll the dryer within the time out. See service handbook. | ||||
| 093 | NOT IN USE | Not in use. | ||||
| 094 | CONDENSATE TANK FULL | The condensate container is
full and the pump is not pumping. 1. Turn the machine on and off. If water coming out of the hose, it might be partly blocked. 2. Is the pump running after the machine has been turned on and off? If the pump is running and no water coming out the drain is blocked. 3. If the pump is not runinng, check connections to relay board and Selecta II board on P13. |
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| 095 | DRAUGHT VALVE CLOSE | Warning if input is indicated to be open when it is expected to be closed. Warning will be removed when start button is pressed. Clean room drier only. | ||||
| 096 | DRAUGHT VALVE OPEN | Warning if input is indicated to be closed when it is expected to be open. Warning will be removed when start button is pressed. Clean room drier only. | ||||
| 097 | FILTER PRESSURE WARNING |
Warning if filter pressure error is detected. Clean room drier only. | ||||
| 098 | INLET
TEMP PENDING ERROR |
Warning if Inlet temperature has been on/off x number of time in a program. Clean room drier only. | ||||
| 100 | FILTER TIMER WARNING |
Warning is cleared when filterdoor open/closes. Clean room drier only. | ||||
| 129 | NO COMMUNICATION WITH USER BOARD | Communication failed between User board and Communication board. Selecta 1 only. |
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